Senior Advisor | Business Process Excellence | Executive Coach | Transformational Leader

Nigel is a senior executive, advisor, and thought leader with deep expertise in banking transformation, operational excellence, and risk management. With over 25 years of experience leading high-value, time-critical operations across global financial institutions, he has shaped some of the most advanced systems and strategies in the industry.

A former Group Executive at ANZ and NAB, Nigel has led teams of over 1,500 across 32 countries, designed award-winning operations frameworks, and helped modernise risk and compliance systems at scale. His work has consistently driven innovation, resilience, and measurable performance gains whilst minimising individual and organisational risk.

Now a senior advisor at Apromore, Hetton Advisory, and a PhD researcher at the University of Melbourne, Nigel is helping redefine how banks and other progressive businesses use process intelligence to stay compliant, agile, and future-fit. At Mind Pilot, he brings his expertise in strategic advisory, executive coaching and systemic thinking to support the evolution of workplaces, ecosystems, and leadership for the modern world. Nigel facilitates a number of our executive leadership programs and is a highly sought after executive coach and strategic advisor.